Apple Iphone 11 Touch Screen Not Working

If you still need help after that youll need to get in touch with Apple Support directly which you can do here. A good first troubleshooting step is to power your iPhone off and back on again but its hard to do that when your touch screen doesnt work.

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The iPhone 11 Display Module Replacement Program for Touch Issues covers models of the handset manufactured between November 2019 and May 2020 Apple said in an announcement posted to its.

Apple iphone 11 touch screen not working. Apple has determined that a small percentage of iPhone 11 displays may stop responding to touch due to an issue with the display module. If your screen works after removing an accessory try using a different socket cable or charger. Touch screen problems that happen in multiple applications or when you dont have an app open may be caused by problems with the iPhones software.

If your iPhone 11 has been exhibiting this issue please use the serial number checker below to see if your device is eligible for this. If your iPhone is currently responding well enough you should update iOS and your apps. If your screen is unresponsive you can follow these tips to try and get it working again.

The Device Firmware Update DFU mode is an advanced recovery mode that can fix the unresponsive screen or any screen-related issues on your iPhone. How do I restart my iPhone when the screen isnt working. Make sure your screen is clean and free of any debris or water.

Update iOS and Apps. When the screen turns black press and hold the volume down button while continuing to hold the side button. Some people also just have trouble with Touch ID.

Go to Settings click on General select reset select Erase All Content and Settings. Download a firmware package by clicking on Download button. It might be a hardware problem or you might want to try retraining your fingerprints.

If the screen is protected with a screen guard that has become dirty replacing it with a new clean one would be the safest solution. Hold both buttons for five seconds. Based on what youve described Id recommend using the step and information in If the screen isnt working on your iPhone or iPad - Apple Support to troubleshoot.

The iPhone 11 problem relates to touch not working on the screen whereas youre hitting a problem with the Touch ID sensor. If your touch screen not working you can try resetting your iPhone instead of your touchscreen. If your screen is too sensitive or responds intermittently to touch.

Use DFU Mode via iTunes to fix Touchscreen not working on iPhone 11 At last you can try to enter into DFU Mode on your iPhone via the iTunes software using your computer. Press and hold the side button until the Apple logo appears. Connect your iPhone to your computer and click on Start in the software.

Affected devices were manufactured between November 2019 and May 2020. Press and hold the side button until your iPhones display goes black. Apple said on Friday that it will repair some iPhone 11 devices that dont respond to touch.

Contact Apple Support. Press and release the volume down button. The affected devices were manufactured between November 2019 and May 2020 Apple.

Click on Standard Repair on the following screen. If your iPhone screen is dirty or is covered with dust particles either or both of the two may block the direct contact of your fingers touch with it. Click on Start Standard Repair and the software will start repairing your device as shown below.

Disconnect any Lightning or USB-C accessories. Press the volume up immediately followed by the volume down button.

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